University of Eldoret Service Charter


The University of Eldoret Service Charter is a formal document that outlines the institution's commitment to providing high-quality services to its stakeholders, including students, staff, and the public. It defines the standards of service delivery, expectations, and the rights and responsibilities of both the university and its service users. This charter serves as a crucial tool for promoting transparency, accountability, and excellence in the university's service delivery, fostering a culture of customer-centric operations.

 

 

 

Download

  1. Citizen Service Delivery Charter (pdf 1.10 MB)
  2. Service Charter Revised 2022 (Version 2) (pdf 1.59 MB)
  3. Service Charter Version 1 (pdf 6.71 MB)

Self Service

Independently access, perform and obtain services from our enhanced automated systems

Student Portal
Students Support
Complaints Form
UoE Email
Certificate Collection
Staff Support
Staff Portal
Student Clearence

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