ISO 9001: 2015 Documentation Workshop in Nakuru


The Vice-Chancellor with ISO documentalists in a workshop held in Nakuru on 7th -11th November, 2017

University of Eldoret received its ISO 9001:2008 QMS certification in June 2016 and since this certification, there has been an improvement in the level of service provision to the University customers and stakeholders.

The ISO 9001:2008 Standard was revised to the new ISO 9001:2015 Standard which was launched in September, 2015. The ISO 9001:2008 for public institutions will be phased out by April 2018 and thus University of Eldoret has started the transition process to the new standard.

This new Standard requires the revision and review of all the documents developed for the ISO 9001:2008 Standard to align them to the new Standard. To achieve this 51 Implementers, 50 Documentalists, upgraded 17 Internal Quality Auditors and 24 new Auditors have been trained to drive the process.

As part of the transition process, the Directorate of Quality Assurance led by the Ag. Director Prof. Donald Otieno, hosted a 5 day workshop from November 7th – 10th, 2017 in Nakuru which was officially opened by the Vice-Chancellor Prof. Teresa Akenga to develop the required documents.

The draft documents, which include, University Quality Objectives, Quality Policy Statement, Scope, Quality Manual and operational processes (previously known as procedures) will be cascaded to all quality units for their input and ownership before the final documents are released for use in the various University Units.

Training will be conducted for Champions in every Quality Unit and all University staff. This transition process is expected to culminate in the award of the ISO 9001:2015 QMS certificate to University of Eldoret by April 2017 after the certification body carries out audits to ascertain compliance.